Last Updated: December 30, 2019
What Personal Information is collected from me?
In order to use the Website, participate in surveys, and earn rewards, you will need to create an account, and you may associate additional Personal Information with your account (collectively, “Profile Information”). We may also collect certain indirect information as a result of your use of, and interaction with, the Website (“Usage Information”).
Your Usage Information. We may also collect certain indirect and/or aggregate information as a result of your use of, and interaction with, the Website. This information may include information about the devices used to access the Website (including IP addresses), the dates and times of Website visits, and the clickstream data of the users accessing the Website.
How is my Personal Information used?
The Personal Information you provide will be used to support your relationship with ROIRocket. We may use your Personal Information to:
- provide you with an account, the surveys, and any rewards through the Website;
- send you information or materials you request;
- maintain a record of your transactions using the Website;
- respond to your questions and comments and provide user support;
- communicate with you about our surveys, products, services, offers, and promotions and those of our clients;
- operate, evaluate, and improve our business and the products and services we offer;
- analyze and enhance our marketing communications and strategies;
- analyze trends and statistics regarding use of the Website and transactions conducted using the Website;
- protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users;
- comply with applicable legal requirements and industry standards.
We also do research on our users’ demographics, interests, and behavior based on the information provided to us during your use of the Website. This research is compiled and analyzed on an aggregated basis. Aggregated data does not include personally identifiable information. ROIRocket may share this aggregated data with others. We WILL not use spyware, adware or any other similarly intrusive software.
Finally, we also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Who is collecting my Personal Information?
The Personal Information you share on the Website will not be shared with any 3rd party without your prior consent. The data that you provide in your profile(s) and/or study responses may, however, may be shared with the a 3rd party, including the Research Companies that you may take surveys with through ROIRocket. If you do not wish to share data requested in a specific study, please opt out of participating in that study.
With whom does ROIRocket share my information?
ROIRocket may share aggregated data, which does not include personally identifiable information, or similarly anonymized data with others without limitation. We may also disclose the information we collect from and about you:
- when necessary to perform services on your behalf, such as to obtain commercial and credit information to establish, maintain or renew a customer contract;
- in certain cases to third parties for their own marketing purposes, as further described below;
- to respond to judicial process and provide information to law enforcement agencies in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law or to comply with the rules and regulations of any credit or debit card payment network, or in the good-faith belief that such action is necessary to comply with state and federal laws or such rules and regulations;
- to our business partners for research, analytical and marketing purposes, such as analyzing usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website and/or to our subsidiaries, affiliated companies, contractors or other service providers for the purpose of processing such information on our behalf; or
- otherwise with your consent.
We may use your Usage Information to identify and develop products and services that may be of interest to you and/or share this information with certain third parties for direct marketing purposes with respect to special offers, products, services, programs, promotions, surveys, publications, invitations or other opportunities that may be of interest to certain demographic groups. We do not sell your information to third parties and have no intention of doing so in the future. Under the laws of some jurisdictions, you may be entitled to request disclosure regarding how we share your Usage Information with third parties for direct marketing purposes (“Information-Sharing Disclosure”). To the extent required by applicable law, we shall provide the Information-Sharing Disclosure to you upon rightful request made in writing to ROIRocket, 205 North Detroit Street Suite 600, Denver, CO 80206 USA.
We may sell or buy other businesses or entities. In such event, we may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control. In such transactions, your Personal Information may be included in the transferred business assets. Also, in the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used and your Personal Information may be included in the transferred assets.
Except as explained above, we will not share any of your information with any third party, unless we have received your express permission to do so.
What choices do I have regarding my Personal Information?
Cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Website.
Access, Correct, and Delete your Personal Information. You can request the specific Personal Information that we have collected about you, correct factual inaccuracies in your information, remove Personal Information from our databases, and/or update your Personal Information by clicking here or updating your information on your member account on the Website.
Promotional Communications. We want to help you quickly find information on the Website and alert you to specific surveys, updated information, and other new opportunities. Accordingly, we may send you direct mailings, or contact you by telephone about our various surveys and other opportunities we feel may be of interest to you. If you do not want to receive such mailings, simply “opt-out” by the means provided for in the mailings or by clicking here. To “opt-out” means that you have notified us that you no longer wish to receive email or telephone opportunities to participate in surveys and that you “opt-out” of receiving such information in the future. By not opting out, you expressly agree that a business relationship exists between you and us and that we may call you in connection with such existing business relationship.
Web Analytics. You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by installing the Google Analytics browser add-on available at: https://tools.google.com/dlpage/gaoptout.
Third-Party Tracking. Although we do not control third parties’ collection or use of your information to serve interest-based advertising or other targeted content, a number of these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative by visiting http://www.networkadvertising.org/choices. If you do not wish to participate in the Online Ad Exposure Program, please visit http://www.nielsen-online.com/corp.jsp?section=leg_prs&nav=1.
What about my children and their use of the Website?
The Website is not directed to, and we do not knowingly collect Personal Information from, children under the age of 16. If you are under 16 years of age, please do not use or access the Website at any time or in any manner. If you believe that you may have information regarding a person under 16 that you believe to have registered an account with, or otherwise provided Profile Information via, the Website, please contact us.
If you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
We take commercially reasonable precautions and have implemented commercially reasonable technical measures intended to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of information submitted via the Website. However, your email transmissions and/or other communications containing such information, including Personal Information, may be unlawfully intercepted or accessed by third parties and/or the Website may be subject to hostile network attacks or administrative errors. We cannot and do not guarantee the security of any Personal Information transmitted over the Internet. Once we receive your Personal Information, we take steps that we believe are commercially reasonable to limit access to your Personal Information to only those employees and service providers whom we determine need access to the Personal Information to provide the requested services, products, offers or opportunities that may be of interest to you. However, even after we receive your Personal Information, we cannot guarantee that your Personal Information may not be accessed, disclosed, altered, or destroyed as a result of a breach of our commercially reasonable efforts or as a result of any other event beyond our reasonable control. Accordingly, we cannot and do not guarantee that your information, including Profile Information, is completely secure and safe from such risks. FOR THE AVOIDANCE OF DOUBT, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION, INCLUDING PROFILE INFORMATION OR USAGE INFORMATION, THROUGH THE WEBSITE.
Special Note to International Users
Do Not Track Signals