NPS Benchmarks

ROI joins forces with Bain & Company to produce
Bain-certified Net Promoter Score® Benchmarks
in 9 Retail Categories.

Research Services

Providing due diligence-backed research services
for the last 10 years with a combination of
technology and personal touch.

Brand Positioning

Offering the ability to focus on specific
populations within big data to allow for deep-dive
reports and custom research via our
Brand Digital Positioning System product.

Consumer Spending Analytics

Pairing credit and debit transactions with
demographic data in our web-based insights
tool, allowing our clients to make business
decisions based on real-time market intelligence.