Press Release – Americans Are Growing Weary and Demoralized with Official Coronavirus Response



Support for President Trump is at an all-time low and even confidence in the CDC is slipping

DENVER, CO – According to a new survey by ROI Rocket, a leading provider of market research-based consulting services, one month after being rolled out, only about one in two Americans believe the Cares Act has been effective in addressing the spread and economic impact of COVID-19. Consequently, fewer than one in four (24%) expect the job market to improve in the next six months, a decrease of over twenty percentage points from a month ago.

At the same time, President Trump’s approval rating for handling the crisis has dropped to a record low 28%. Public approval of Congress and its response is even worse-merely 18%. Even confidence in the Center for Disease Control and Prevention (CDC) has declined steadily week over week from a high of 60% four weeks ago to 54% today. These low approval numbers indicate growing disappointment in how US leaders have responded to the crisis.

Due to this perceived leadership gap, Americans are increasingly looking elsewhere for guidance. About three in four (74%) maintain confidence in health professionals generally and over half (54%) approve of the job state governors are doing-findings consistent from week to week with no meaningful differences by party affiliation.

The current situation has persuaded most Americans of the need for increasingly aggressive pandemic management policies. The routine wearing of face masks has increased nine-fold from 8% five weeks ago to about 74% today. About three in five (59%) are now in favor of some form of contact-tracing via mobile phone app. These Americans understand the seriousness of the pandemic to public health and are looking for concerted public measures to ensure the virus is under control before government-issued stay-at-home orders are lifted.


This study of 1,002 U.S. residents aged 18 and older was fielded between April 14 and April 19, 2020. The results have an associated margin of error of +/- 3.1% at the 95% confidence level in the most conservative case. This means the results come within plus or minus 3.1% of the results that would have been obtained given a census of all qualified individuals. Sample collection was balanced to U.S. Census figures for gender, age, race/ethnicity and household income.

The study is projected to run for another twelve (12) weeks and include separate, supplemental studies of business leaders and healthcare professionals. Press releases will be issued periodically for these studies as warranted by the results.


Founded in 2007, ROI Rocket is a leading provider of full-service market research, marketing and sales automation, and digital agency support with offices in Denver, CO, Vancouver, WA, and Jacksonville, FL.


For additional information about this study, please contact David McGrath, CEO ( or Libby Perkins, General Counsel (